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Tag: software tools

The use of Software Tools for Reporting Balanced Scorecard

Posted in Total Quality Management

It is important to recognize that the definition of the Balanced Scorecard is not a complex thing – usually no more than about 20 measures spread across a mix of financial and non-financial topics, and easily reported manually (on paper, or use a simple Office software).

The process of collecting, reporting, and distributing Balanced Scorecard information can be labor-intensive and prone to procedural matters (eg, making all relevant persons to return information required by the date required). The simplest mechanism to use is to delegate this activity to an individual, and many Balanced Scorecards are reported via ad-hoc methods based on email, phone, and office software.