To design a product requires a long time to do research. Research was conducted to obtain products that do have high sales; customer can be accepted and supported by the resources that allow making the product. Planning a mature will make the company the confidence to market their product designs, competitive, and the iconic company that will produce many benefits for the company. But on the contrary, if the research product is not able to follow the market trend is reversed. Product will be rejected by society, low quality and of course the loss will be suffered by the company.
Tag: Quality planning
Joseph M. Juran is the father of quality after Deming trilogy with the concept put forward in quality and translate theory into 3 quality control management functions, known as the Juran Trilogy. The third management function in question is the Quality Planning, Quality Control, and Quality Improvement.
• Quality planning, a process that identifies the customer and the process that will deliver products and services with the right characteristics and then transfer this knowledge throughout the company’s accomplice in order to satisfy customers. This is done to maintain keloyalan customers by providing all their needs, develop products or services in accordance with the wishes of customers, and developing processes for the production of goods and services more efficiently.