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Tag: Motorola Concept

Motorola Concept

Posted in Improvement, and Lean Six Sigma

In general, the concept of quality management based on customer satisfaction. The success of a product can be seen from the customer response. Basically the customer will be satisfied when they receive the product they want in accordance with both the characteristics and usefulness. In the concept of six sigma customers expect the success of 99.99% is not a product defect and fault close to the “Zero”.