Implementation of Lean-Sigma Enterprise System requires a cross functional management relating to the coordination of activity units (integrated enterprise) for the realized cross-functional goals and policies regarding the dissemination of Lean-Sigma implementation along the value stream.
Value Stream is defined as the process to create, produce, and deliver products to market. For the manufacture of goods, value stream includes raw material suppliers, manufacturing and assembly, and distribution network to the user’s goods. For the service (service), value stream consists of suppliers, support personnel and technology, producer services, and service distribution channels. While cross-functional team is defined as a collection of people from various departments who are assigned to specific tasks such as the implementation of new systems, etc.
Many top management stated that the company’s mission is to produce quality products that are competitively priced and ensure timely delivery of products to meet customer needs. But, whether we accept it as is? how high should the quality, cost, and cycle time goals scored in the hierarchy of the various companies? Companies should pursue various goals, such as increasing shareholder value, enhance employee competency, producing quality products and timely delivery to meet customer needs, and serve the communities where it is located. In the internal field, managers and staff responsible for carrying out the mission of their departments, such as engineering (engineering), manufacturing, marketing, PPIC (Production Planning and Inventory Control), Quality Assurance), Purchasing, Administration, human resources, accounting, finance and so on. Where QCSDM (Quality, Cost, Safety / Service, Delivery, Morale) should be placed between the external and internal targets that are sometimes “feels at odds with each other is?